Solutions

Pre-shaped solutions for mission-critical operations

Reusable solution patterns for 24/7 control rooms, AI-enabled rostering and dispatch, field service management and operational resilience — drawn from twenty years of delivery in healthcare, public services and logistics.

Solutions
Solution 01

AI & automation for operations

AI-enabled rostering, predictive demand, AI scribing & documentation, Microsoft Copilot governance and ethics, generative AI for transcription and call summarisation. Human-in-the-loop by design, clinical-safety reviewed where applicable.

  • AI-enabled rostering — 60% reduction in roster creation time
  • Biometric T&A integrated to Oracle HR — 10-15% overtime saving
  • Call transcription & AI scribing with TDA Design Review
  • Now / Next / Later backlog framework for AI roadmap
Operations control room
Operations team workspace
Solution 02

24/7 control rooms

Greenfield and modernised mission-critical command environments — physical layer through to application layer. CCTV, drone telemetry, GIS dashboards, GPS, comms integration. VDI + softphone for command-environment portability.

  • OSI 7-layer resilience blueprint
  • Integrated CCTV, drone, GIS, GPS, comms streams
  • Mobile Command Vehicles with satellite uplink
  • Three-tier governance: Strategic, Operational, Tactical
Solution 03

Field service management & dispatch

End-to-end field operations modernisation — from CAD to mobile app to telematics — for ambulance, distribution and field-service workforces.

Computer-Aided Dispatch

Web, mobile, edge and cloud surfaces; SLA compliance for 200,000+ annual calls; integrated with EHR.

Last-mile auto-dispatch

MoSCoW-prioritised refresh; FSMS integration; correct resource on the right job in the right window.

Vehicle mobile apps

Electronic checklists, maintenance collaboration, driver-behaviour analytics; 2M+ customer transactions captured.

Telemetry & RFID/RTLS

Asset visibility, utilisation, maintenance compliance and supply-chain resilience.

Air, ground & airside transfer

Eurami-compliant aviation devices; international medical repatriation; airside walk-in clinics.

Predictive rostering

AI-driven schedule optimisation integrated with HR records, sickness/leave and CPD compliance.

Reusable solution patterns. Tailored delivery.