Strategy-to-delivery consulting · London, UK

Digital Transformation for Mission-Critical Operations

TrustedTech Consulting delivers AI enablement, programme design and operational resilience for healthcare, education and logistics organisations — strategy, architecture and ITIL-based delivery.

ISO 22301 · DORA aligned99.995%+ availability programmes20+ years · £50M+ portfolios
0+
Years of complex delivery
£0M+
Transformation portfolios
0
Specialist sectors
Strategy-to-delivery consulting · London, UK
Sectors served NHS & Healthcare Trusts Higher Education Transport & Logistics Public Services 24/7 Operations Regulated Environments
What we do

Consulting that connects strategy to operational delivery

Six integrated capabilities for organisations running complex, regulated, 24/7 services.

Strategy & investment cases

Roadmaps, options appraisals and board-ready business cases that get programmes funded and mobilised.

Options appraisalBenefits realisationGovernance

Target Operating Model

Roles, processes, KPIs and governance cadence that teams can actually operate day-to-day.

Process redesignService ownershipPerformance MI

Delivery, assurance & transition

ITIL-based delivery controls with design authority, test assurance and service readiness gates.

ITIL controlsDesign authorityService acceptance

AI & automation enablement

Pragmatic AI adoption with governance, human-in-the-loop controls and measurable outcomes.

Use casesEthics & governanceAdoption

Operational resilience & BC/DR

Recovery design, runbooks and live exercising — ISO 22301, DORA and UK requirements aligned.

BIARTO/RPODR testing

Enterprise architecture

Target architecture, integration patterns and design authority for complex, interoperability-heavy change.

TOGAF-alignedIntegrationNFRs
£50M+
Transformation portfolios delivered
99.995%
Availability sustained on critical services
30,000+
End-users onboarded across LMS / EHR / ERP
200,000
Annual 999/111-class calls supported
6 → 4
Data-centre consolidation, 15% OPEX saved
2,500+
Mobile workforce on cloud LMS / VDI
Industries

Deep experience where complexity is the norm

Three sectors with converging technology challenges — and genuine delivery experience in each.

NHS healthcare operations
Healthcare

NHS & Healthcare Trusts

Modernising clinical and operational workflows while protecting patient safety and 24/7 continuity.

  • Clinical workflow optimisation & AI-assisted documentation
  • Interoperability, integration engines & shared records
  • 24/7 operational resilience & BC/DR
Explore healthcare →
University campus IT
Education

Universities & Colleges

Resilient, secure campus technology supporting learning, research and operations at scale.

  • LMS & SCORM package build, eAssessment
  • Virtual desktops (VDI) & training facility installations
  • Research data management strategy & grant application support
Explore education →
Logistics dispatch operations
Transport & Logistics

Fleet, dispatch & field operations

Last-mile, dispatch and field-service modernisation — from CAD to telemetry to driver experience.

  • Computer-aided dispatch (CAD) & field service management
  • Fleet telemetry, RFID/RTLS, vehicle mobile apps
  • Auto-dispatch & AI-enabled rostering
Explore logistics →
Why TrustedTech

A consulting practice built for outcomes

Strategy & delivery in one practice

We do the business case and the implementation. Decisions stay coherent from board paper to runbook.

Mission-critical credentials

Twenty years building 24/7 platforms for ambulance, healthcare, public services and global events including the FIFA World Cup 2022 National Health Incident Command Centre.

Resilience-first architecture

ISO 22301, DORA and UK Cyber & Resilience Bill aligned. RTO/RPO disciplined, recovery exercised — not theoretical.

Pragmatic AI adoption

AI use cases scoped against operational outcomes, with human-in-the-loop controls and clinical-safety / ethics review built in.