Selected programmes where the deadline could not move, the regulator was watching, and the operation could not stop. London 2012, FIFA World Cup 2022, NHS, DVLA and beyond.
Greenfield, mission-critical command facility delivered ground-up under global scrutiny. Governance-in-Parallel methodology, OSI-7-layer resilience blueprint, integrated CCTV / drone / GIS / comms.
Re-engineered processes for 22 million customers across 11,000 branches; trained 30,000 staff. Led competitive dialogue, business change baselining and initial solution sign-off with DVLA senior stakeholders.
Owned end-to-end software delivery for an integrated National CAD and ePCR platform; managed a 150+ item rolling roadmap, web/mobile/edge/cloud surfaces, integrated with Cerner / Oracle Health.
1,000+ vehicles, including Eurami-approved helicopters. Vehicle mobile apps for electronic checklists, maintenance collaboration and driver-behaviour monitoring; 2M+ customer transactions captured.
Integrated AI workforce management with Oracle ERP HR. Reduced overtime by 10-15%, cut roster creation time by 60%; biometric T&A for 2,500+ users; integrated training and CPD modules for compliance-by-design.
Authored the institutional Research Data Management (RDM) strategy for clinical and non-clinical services; published in agreement with the Senate. Built tools to support research grant applications. Implemented LMS eAssessment with Moodle. Consolidated 300+ servers to a Tier-3 environment.